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Ever think that the public service departments (i.e. Police and Fire) get all the glory, but what people don’t realize is without YOU, they are not able to do their jobs? If that pothole is not filled, if that pipe is failed, if that road is impassible after a storm, if the fire is in the woods and the fire department can’t get to it without YOUR help, if the traffic signals are not operational, if the stop sign is down, if that police car is in the shopa.and the list goes ona.who is called to come to the rescue? We need to change our mindsets, we need to have our public service departments advocating for usa.but how do we get them to do that? They dramatize how people will DIE if they don’t have that new fire truck or new police station to service the publica.well, we can be just as dramatic a..use them to help your cause. Come to our interactive session to creatively think of ways to be heard and get what you need.Learning Objectives:Persuade the public service departments to be on your side.Advocate your cause with a little help from your public service departments.Initiate creative ways to band together with your public service departments.
Read MoreThe City of Hamilton, Ontario, provides waste collection services with public employees. The City takes the responsibility for driver safety very seriously and has implemented new initiatives for driver training and safety compliance. Its driver safety plan includes: enhanced driver training, coaching, and performance monitoring; establishment of a collision review board to assess incidents involving municipal vehicles; a driver safety performance measure in annual performance appraisals; and establishment of a safe driver recognition program. The City is also seeking new technologies to enhance service delivery, including installation of dashboard vehicle cameras. Discover how to promote safer work practices for drivers.Learning Objectives:Identify risk management concerns for city employees.Develop a driver safety strategy.Assess the cost-benefit analysis of adopting a vehicle camera system.
Read MoreMembers of the Fleet Services Committee will address the top ten most common and critical performance measures to a fleet manager's success: Developing Fleet Charge-Back Rates, Conducting Preventative Maintenance, Tracking…
Read MorePublic Works is a primary emergency responder. When disasters and emergencies occur, Public Works maintenance operations personnel are among the first to respond. Though the primary responsibility is clearing roadways so that other responders can access stricken areas, Public Works also provides traffic control, debris management and assists with rescue, evacuation, damage assessment, infrastructure repair, and restoration of certain services. The national focus in now on building Resiliency, particularly through Critical Infrastructure Protection. Public Works is a major ""owner/operator"" of the transportation, water/ waste water and storm-water systems that are so vital for the safety and health of communities. Though the Homeland Security Department considers Public Works as part of the Emergency Services Sector, overall acceptance and recognition by other disciplines as equal partners in emergency management is still lacking. To overcome this, Public Works must first raise awareness within its own discipline that this is as important as design, construction, operation and maintenance of infrastructure. Public Works is extensively involved in prevention, mitigation, response and, most importantly, recovery. Besides maintenance operations field staff, engineers, planners, technicians, mechanics and administrative support from all divisions of a Public Works agency and related departments need to be aware of their roles as well. All incidents are local and the vast majority are caused by natural occurrences. Many do not reach the thresholds to qualify for state or federal assistance. Even if they do, local agencies are expected to handle the emergency for the first 72 hours. This presentation by a panel of public works subject matter experts will examine what agencies should do to have the resources, training, policies, and procedures to be ready and responsive for all-hazards incidents. It will also describe the definitive responsibilities and unique capabilities of Public Works in emergencies and planned special events. Our discipline must have a ""seat at the table"" with police, fire and public health when it comes to planning, training, exercising and actual management of incidents.Learning Objectives: Recognize the evolving role of Public Works in local and national emergency management.Assess your agency's current capabilities to deal with all -hazards incidents including extreme weather.Determine what training, equipping and planning is needed to improve your agency's readiness to respond to and recover from all types and levels of emergency situations.
Read MoreThe United States is spending only 2.4% of GDP on transportation and water infrastructure compared to an average 4% in Europe and 9% in China. Much of the nation's water and sanitary sewer infrastructure is nearing the end of its useful life and will require billions of dollars of investment over the next 20 years. The dilemma for water and sewer utilities is how to raise revenues to meet the current and impending needs. Raising rates will require a considerable amount of political will. The City of Brooklyn Park, Minnesota, developed an effective program for disseminating information to the city council, local businesses, and the public; and in the end, won approval for a $25 million infrastructure improvement plan.Learning Objectives: Communicate infrastructure funding needs in easily understandable terms.Attain community involvement by partnering with groups like the Rotary Club, veterans organizations, and business leaders to be advocates for the necessary rate increases.Take advantage of the programs and results achieved by other cities in setting up your community's plan to address infrastructure funding.
Read MoreDon't miss this exploration into how to implement, plan, and conduct a facilities condition assessment (FCA). You will hear firsthand about Sumter County, Florida's experience with the process. They will share the criteria used for selecting a contractor, discuss how to prioritize which facilities/buildings need to addressed first, and describe how they were able to use the collected data for useful budgetary planning.Learning Objectives:Develop a plan of attack in mapping out and prioritizing the process.Evaluate the credentials of contractors to do the facility condition assessments.Use the final delivered report as a ""go-to"" reference to continue improving the operational condition of facilities for years to come.
Read MoreIt had been 50 years since a major hurricane hit Northeast Florida, but in October 2016, Hurricane Matthew brought damaging winds and flooding to St. Augustine and nearby cities. This session will provide an overview of the storm, its impact on the city, and a candid assessment and lessons learned throughout the event and restoration efforts. Focus will be given to the issues faced by smaller cities with limited resources and broader span of control. Learn from their experiences and take away valuable lessons about how to better prepare for when disaster occurs in your community.Learning Objectives:Assess and compare the preparation, response, and restoration efforts of small cities in Northeast Florida.Identify and evaluate how these experiences can be related to situations and conditions in your own community.Discuss practices and recommend procedures that are successful in hurricane response, including coordinaton with federal, state, and local relief and response agencies.
Read MoreUtility companies are using directional drilling as the preferred method for installing cables, pipelines, conduit, and sewers in urban and suburban communities. Directional drilling can significantly reduce impacts on existing infrastructure, reducing the need for roadway restoration and relocation of other utilities. But there can be significant environmental issues if proper monitoring and contingency plans are not in place. This method uses bentonite and polymer in the drilling mud to lubricate the pipe and stabilize the drilling path. Bentonite can be extremely damaging to wetland, river and creek ecosystems. This session will discuss approaches for identification, containment, and clean-up.Learning Objectives:Create contingency plans for directional drilling projects.Identify, contain, and clean-up inadvertent releases from directional drilling.Design, install, and inspect best management practices used in directional drilling.
Read MoreEffective Utility Management (EUM) is a widely recognized water utility management program, developed by sector leaders, based around Ten Key Management Areas of an Effectively Managed Utility and Five Keys to Management Success. EUM is simple, actionable, and affordable – it helps you protect your infrastructure investments and ensure that your workforce is able to address the challenges that they face every day.
Read MoreA leading attorney in MN recently reviewed a sample of maintenance policies and discussed their strengths and weaknesses at our road salt symposium. This caused quite a stir and set…
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