Kansas City, MO, faces unpredictable and extreme winter weather, from record-breaking cold to heavy snowfall. But instead of sticking to outdated methods, city leaders embraced cutting-edge digital solutions to modernize their public works operations.
After successfully optimizing waste management through smart fleet technology—resulting in millions in cost savings and improved citizen satisfaction—Kansas City turned its attention to the challenge of snow removal. With a fleet of 300 plows, the city implemented AI-powered routing, real-time road condition monitoring, and two-way communication between plow drivers and command centers. These advancements reduced response times, improved safety, and enhanced efficiency, ultimately earning Kansas City the prestigious APWA Excellence in Snow and Ice Control Award.
This case study showcases how Kansas City became a national model for winter operations. Through innovation and smart technology, the city not only tackled snowstorms more effectively but also improved public safety and streamlined municipal services.