Accreditation can feel intimidating, and it was easy to get caught up in myths about what was required. However, the truth was that the process did not have to be overwhelming. Once participants understood what was fact and what was fiction, their teams were able to approach both self assessment and accreditation with clarity and confidence. Along the way, agencies gained valuable insights into their strengths and uncovered new growth opportunities.

This open forum featured APWA staff, experienced evaluators, and representatives from agencies that had gone through the process. Hearing directly from peers about their experiences helped make accreditation feel more attainable. Participants brought questions, gained clear insights, and saw how accreditation and self assessment could benefit their agencies from the start. The panelists brought valuable experience and perspective to the discussion, debunked common myths, and offered candid advice to help others better navigate their own accreditation journey.

Learning Objectives

  1. Differentiate between common myths and facts about the accreditation process.
  2. Describe practical steps agencies can take to prepare for self-assessment and accreditation.
  3. Identify ways accreditation and self-assessment can strengthen agency operations and support continuous improvement.

Links/Handouts

Speakers

Dena Mezger

Peter Fernandez

Robbin Dunn