The world changed in 2020, and virtual meetings, training, and selection interviews became the norm. Our computers are more than tools to do our work and have become our new medium for developing and building relationships. Everyone is adjusting to the new face of business communication, and it’s critical that governmental and consulting professionals continue to master virtual communication skills. Today’s client/architect/engineer/contractor meetings and project interviews require attention to creating new habits, so everyone makes positive virtual impact that results in better relationship effectiveness and even selection success. Veterans Hilari Weinstein and Barbara Shuck will offer suggestions to improve habits that optimize verbal and visual effectiveness so attendees will walk away knowing how to manage the media, messages and messengers that build memorable and winning virtual connections. The content includes research study results from agency professionals as well as architects, engineers, and contractors, and the content will be fresh for 2021, relevant, and focused.
Contributor/Source
Barbara Shuck, FSMPS, CPSM;Hilari Weinstein
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