This program will consist of 4 separate presentations that will feature practical solutions on the issues facing Fleet departments in today's world. Not all agencies use a fully-burdened shop rate when calculating charge-back rates. An experienced fleet professional will guide you through how to calculate service rates for repairs and how to determine shop staffing levels. Learning Objectives: Identify how to calculate charge-back rates. Better determine shop staff levels using a fully-burdened shop rate. Discuss the benefits of using a fully-burdened shop rate.

Contributor/Source

Jobst D. Schulte, CPFP, PWLF;Sam Lamerato, CPFP

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