The City of Westfield, Massachusetts, had been conducting its snow and ice control operations using the same antiquated practices for years. Discover how the implementation of GIS technologies and cellular/radio communications improved the ability to track operations and easily adjust to changing storm tracks and conditions. The system also provided a mechanism for tracking vendor location and payments. These modernization efforts have resulted in increased productivity, reduced costs, and improved services.

Contributor/Source

Scott Mederios, PE

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