How can we expect someone to do a good job if we don’t first provide a description of what a “good job” is? The City of Medford, Oregon implemented a performance management cycle that uses written performance standards as the starting point for a fair, definable system.
Learning Objectives:
1. Establish written employee performance standards that provide clear and measurable expectations for performance.
2. Use a performance cycle based on written performance standards to monitor and improve performance.
3. Improve your performance appraisal process and outcomes by providing clear expectations for employees.
Contributor/Source
Sharron Noone, PhD;Brice Perkins, PWLF
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