Two maintenance workers for the City of Olympia wanted to build an automated valve-turner that would save money, increase efficiency, and reduce repetitive motion injuries. The lead worker took a risk on the idea and, with management support, he managed the team's workloads and schedules and gave the workers the resources to build and test their idea. Learn how the lead w5orker was able to manage concerns from other employees, keep the whole team motivated, and encourage creativity and innovation. In the end, these workers won the APWA Washington Chapter's 2016 award for "Achieving Dreams through Empowered Public Works Teams." Learning Objectives: Create an environment where maintenance workers are empowered to innovate. Manage workload and schedules so that corrective and preventive maintenance goals are met. Communicate successes and failures with management to gain support.

Contributor/Source

Ken Witt

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