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This session is not going to be about just “another day in the shop.” Each day is an opportunity to evaluate and improve the operations and image of your staff and facility. How you represent yourself and your municipality, the way you communicate with customers and other departments, and your body language will determine how you are remembered.
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When the public starts to avoid parks and festival organizers move to less affected venues due to the amount of waterfowl excrement, it is time to develop an effective strategy! Learn from a panel of public works experts about what works and what is a waste of time.
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Sponsored by APWA’s Center for Sustainability Discover innovative approaches to managing water resources and how communities are implementing sustainable water and wastewater management practices.
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Learn how to streamline maintenance issue reporting and reduce costs, by using a crowdsourcing mobile app. Reports are automatically generated for the work order management software which include GIS location information.
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There are a variety of Hazard Identification and Risk Assessment (HIRA) programs in use throughout North America.
Read MoreCertificants from the various APWA Certification programs will share their real-life stories on the challenges of the certification and testing process and the benefits accrued since obtaining their credential. Bring your questions and join in this helpful dialogue.
Read MoreIn the wake of recent disasters, recovery and rebuilding efforts are increasingly focused on the link between disaster resiliency and sustainability including robust building standards, infrastructure risk and vulnerability assessments, and economic vitality through secure infrastructure.
Read MoreSponsored by APWA’s Young Professionals Group Explore how young professionals are acting as change agents and program champions in public works agencies. They will discuss navigating organizational change, demographic trends, and the importance of tapping into the institutional knowledge base of veteran colleagues to improve overall processes.
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Sponsored by APWA’s Leadership and Management Committee APWA’s Leadership and Management Committee established “communication using effective strategies” as one of the core competencies for any public works executive. Attend this overview of basic communication concepts to improve your communication with the public, elected officials, and the media.
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How can we expect someone to do a good job if we don’t first provide a description of what a “good job” is? The City of Medford, Oregon implemented a performance management cycle that uses written performance standards as the starting point for a fair, definable system.
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