To ensure that staffing levels and resources are strategically focused, clear expectations and accountability must be provided in performance work plans. Essential components of work plan development include the creation of a sound asset inventory, identification of available resources and levels of service, and data-driven analytics to monitor performance, identify asset life cycles, and provide baseline benchmarks as a starting point for continuous improvement. The Public Works Maintenance and Operations Division from Charlotte County, Florida, will share how once an agency’s assets are collected and mapped to reveal a much clearer picture of their resource needs. Charlotte County has used this information in their long-range strategic planning, performance plan development, asset life-cycle maximization, and continuous improvement efforts.
Learning Objectives:
1. Develop an increased ability to identify strategic focus areas, by delineating expectations and defining positive outcomes.
2. Plan work effort and resource allocation based on data-driven analytics including asset condition and attributes, funding, and desired levels of service.
3. Implement a long-range strategic plan utilizing annual performance work programs, emphasizing performance monitoring, maximizing asset life-cycles, and providing baseline benchmarks as a starting point for continuous improvement.
Contributor/Source
Jason Ouimet;Jeff Thurman MBA, CPM;John Elias;Karly Greene
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