Levels of Service (LOS) is a component of asset management planning that is significant and has a great deal of impact. Municipalities' core purpose is to provide public services to the residents and other stakeholders with the help of Infrastructure Assets, and most of the resources devoted to asset management planning are spent on infrastructure. The municipality must ensure that the infrastructure performs to meet the level of service goals at an affordable and sustainable cost, by finding a balance between the expected level of service and the cost of providing that level of service.
Learning Objectives
After attending this session, participants will be better able to:
- Promote better understanding and remain up to-date.
- Improve competencies and services.
- Discuss strategies to develop options which will work best for agency specific
operations.
Contributor(s)
Addie Javed;Greg Baird;Greg Chartier