One of two group project reports from APWA’s Emerging Leaders Academy, Class XVII, this report explores the importance of organizations retaining institutional knowledge amidst challenges such as retirements and increased employee turnover. The report highlights the critical roles of training, education, and mentorship in addressing this need.
Also included is a toolkit to build essential strategies and best practices for establishing robust training programs, nurturing ongoing education initiatives, and designing career development pathways crucial for preserving vital knowledge during workforce transitions.