The City of Syracuse consistently sees around 10 feet of snow annually. Although snow can make normal operations more difficult, the City has an experienced and efficient workforce who regularly clears snow to avoid disruption of operations. The City has a fleet of 30 plows to clear more than 400 miles of roads. Although the fleet does its job well, calls are still regularly received from residents and local businesses regarding snow clearance and general transportation. The City sought a way to communicate to the public what streets had been cleared and what still needed to be done. They first invested in upgraded AVL (automatic vehicle location) sensors from Samsara that share location, speed, mileage, heading, and dashboard camera photos. With this data, the City deployed Esri’s Winter Weather Operations (WWO) solution through Velocity. Using the live data, the City now reports on streets serviced (including percent of all roads serviced and by priority level) and views near-live locations of vehicles. They also use ArcGIS Geoforms to indicate locations of illegally parked cars that prevent plows from getting down the street. WWO launched successfully in January 2022 and will deploy again this winter with additional resources, including email notification of saturation levels, a historical tool to examine snow event performance, and incorporating sensors into smaller vehicles. After this session, participants will be able to:
• Communicate essential service delivery to residents and local businesses.
• Inventory and track their fleet of equipment.
• Monitor and improve performance.

Contributor/Source

Conor Muldoon

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